Larana Beauty & Spa
Larana Beauty & Spa
Larana Beauty & Spa
Transforming client experiences with intelligent AI booking automation.
Transforming client experiences with intelligent AI booking automation.
Transforming client experiences with intelligent AI booking automation.
350+
new bookings monthly
350+
new bookings monthly
350+
new bookings monthly
$90K
saved annually
$90K
saved annually
$90K
saved annually
150+
hours saved monthly
150+
hours saved monthly
150+
hours saved monthly
Industry
Wellness Spa
Industry
Wellness Spa
Industry
Wellness Spa
Implementation Time
4 Weeks
Implementation Time
4 Weeks
Implementation Time
4 Weeks
Location
Miami, US
Location
Miami, US
Location
Miami, US
Our AI receptionist never misses a client, bookings doubled, response times vanished, and our front desk finally runs itself.
Ava Martinez, Operations Director
Managing high booking volumes without front desk overload
Challenge
During promotions and peak seasons, staff struggled to handle inquiries and schedule appointments efficiently, leading to missed clients.
Challenge
During promotions and peak seasons, staff struggled to handle inquiries and schedule appointments efficiently, leading to missed clients.
Challenge
During promotions and peak seasons, staff struggled to handle inquiries and schedule appointments efficiently, leading to missed clients.
Solution
An AI voice and chat agent handled all appointment requests, confirmations, and cancellations with real-time CRM syncing.
Solution
An AI voice and chat agent handled all appointment requests, confirmations, and cancellations with real-time CRM syncing.
Solution
An AI voice and chat agent handled all appointment requests, confirmations, and cancellations with real-time CRM syncing.
Results
Booking accuracy improved 90%, and front desk workload dropped by 60% within the first two months of deployment.
Results
Booking accuracy improved 90%, and front desk workload dropped by 60% within the first two months of deployment.
Results
Booking accuracy improved 90%, and front desk workload dropped by 60% within the first two months of deployment.
Improving response speed for client inquiries and reminders
Challenge
Manual replies to messages and appointment reminders consumed hours daily, reducing time for actual client care.
Challenge
Manual replies to messages and appointment reminders consumed hours daily, reducing time for actual client care.
Challenge
Manual replies to messages and appointment reminders consumed hours daily, reducing time for actual client care.
Solution
Workflow sends personalized reminders, follow-ups, and confirmations through SMS and email, triggered by each client’s service history.
Solution
Workflow sends personalized reminders, follow-ups, and confirmations through SMS and email, triggered by each client’s service history.
Solution
Workflow sends personalized reminders, follow-ups, and confirmations through SMS and email, triggered by each client’s service history.
Results
Response times improved 5×, and no-shows dropped by 40% within the first 45 days of automation.
Results
Response times improved 5×, and no-shows dropped by 40% within the first 45 days of automation.
Results
Response times improved 5×, and no-shows dropped by 40% within the first 45 days of automation.
Centralizing client data and performance analytics in one place
Challenge
The team lacked visibility on bookings, repeat visits, and staff performance across multiple scheduling tools and spreadsheets.
Challenge
The team lacked visibility on bookings, repeat visits, and staff performance across multiple scheduling tools and spreadsheets.
Challenge
The team lacked visibility on bookings, repeat visits, and staff performance across multiple scheduling tools and spreadsheets.
Solution
A unified AI dashboard was introduced, providing a live overview of KPIs, staff utilization, and booking metrics.
Solution
A unified AI dashboard was introduced, providing a live overview of KPIs, staff utilization, and booking metrics.
Solution
A unified AI dashboard was introduced, providing a live overview of KPIs, staff utilization, and booking metrics.
Results
Team efficiency rose 35%, and management gained full control over operations within the first 60 days of implementation.
Results
Team efficiency rose 35%, and management gained full control over operations within the first 60 days of implementation.
Results
Team efficiency rose 35%, and management gained full control over operations within the first 60 days of implementation.
Simple systems.
Powerful outcomes.
Designed to run quietly, scale effortlessly, and deliver results that speak for themselves.
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